Giveaway of the Day Forums

1. 

   Anonymous
   Unregistered

   Hello,

   I want to tell you a little story.

   I have purchased the Indie Face Kick II on November 26th, 2012. I have received my links, etc. and I have tried from the first day to download the bundled games. I have a lot of difficulties for obtaining the files, as I told the bundle administrator (or something) Nathaniel Richardson in this message, in November 27th:

   Hi, I have purchased the IFK2, but downloading the games are extremely difficult. The speed of downloading begins in -50 kb/s and a few minutes later, it becomes zero, nothing happens for hours... Only Desert Gunner were downloaded, the rest is impossible. What can I do? Thanks!!!!

   To what Richardson answers (same day):

   I am sorry your downloads are slow. You can try chrome with download manager, and maybe that will help.
   Hope you can get them that way, please let me know.

   After retrying, I wrote again (December 7th):

   Hello Nathaniel,

   After many days of trials and errors, I was able to download Adam's Venture, Desert Gunner, Hard Truck: Apocalypse and The Entente: Battlefields World War. I have tried Hellforces and Operation Matriarchy, and also the All Games link, unsuccessfully. A few days ago, each time I re-try, an "oops" page appears, it says "Web Site Unavailable" and I think I definitively won't be able to download my last two games, despite my efforts.
   What can I do now?
   Thanks!!

   No answer.

   In January 10th, I wrote:

   Hello Nathaniel,

   This is a reminder of the mail I have send you a month ago. I hope you can answer this time! A copy is below.

   Sincerely,

   Still no answer.

   Today I've tried the original bundle link, along with the IFK site and GamingAllTheTime site (also by Richardson), and all of them are down, with a message who says: "This Account Has Been Suspended", I guess from the hosting provider.

   Well, apparently, IFK is not free of problems with developers (cf. Indie Face Kick vs. Biart), but I wish to know if any of you had experienced the same thing as customer. And what can I or we do, besides publishing it.

   Thanks!
   Lanrk

   Posted 11 years ago #
2. 

   Whiterabbit-uk
   Games Guru

   Hi Lanark,

   I didn't have any problems downloading any of the games; with download speeds of up to 6+MB per second when I downloaded the games individually.

   What type of connection do you have? Maybe that was the problem?

   I did keep a record of my download links and I to now get the account suspended message.

   Posted 11 years ago #
3. 

   Anonymous
   Unregistered

   Thanks, Whiterabbit for your comments.
   Well, I have a 5MB ADSL connection, so that's not the problem, I guess... All my other downloads works like charm. I have purchased more than 400 downloadable games, including bundles, etc. from many providers (GOG, DotEmu, Humble Bundle, Indie Gala, Indie Royale, Indievania, Strategy First, Simulator Central, Big Fish Games, Groupees, FX Interactive, Green Man Gaming, IndieGameStand, Tus Juegos, Desura, Steam, also non-games stuff, like music from Bandcamp et al., ebooks, comics, etc.)
   I had never download problems with any of these providers, and if a problem has appeared, configuration or something, I have always a kind answer from them.
   That was not the case with IKF, it's the very first time that an answer (the one and only to my requests) is so negligent, and it seems that the person and the company have vanished in the air.
   I think I will never get my last two games, but that's not really the point (I have purchased many games that I has never tried yet, so I have of what have fun), but the attitude.

   Posted 11 years ago #
4. 

   Cotelio
   Member

   Hello, any chance you have that contact email ( considering the website is down )? I've been hit with this problem as well, I had the BITG bundle, but I never actually went and activated the keys on Steam and Desura... Now I can't I guess. Which I suppose is fair, if IFK never paid the developers, but still. >.< Sucks >: I guess it's just lost, then?

   Posted 11 years ago #
5. 

   Anonymous
   Unregistered

   Yes, of course, I've PMed you.
   I'm affraid it's lost, yes...

   Posted 11 years ago #
6. 

   graylox
   Moderator

   Hi Cotelio, welcome to the forums.

   You got the Steam and Desura keys with the purchase confirmation.
   The keys are still valid. If you need any download link or you lost your email - bad luck.

   Posted 11 years ago #
7. 

   Whiterabbit-uk
   Games Guru

   Thanks for reminding me Graylox. I'd not bothered recoring the keys for the second (third?) IFK. Was intending to give the keys to my teenage children eventually. I will have to check my bundles section of my emails. at least i was sensible enough to categorise such emails. :)

   Posted 11 years ago #
8. 

   graylox
   Moderator

   Partly good news: The main site for the bundle is online again.

   http://bitg.gamingallthetime.com/producthome.php

   You can log in and get your keys for Desura and Steam.
   But the download site for the first bundle is still dead.

   graylox

   05-03-2013

   Posted 11 years ago #

RSS feed for this topic

Reply

You must log in to post.