I wanted to say that I noticed a similar problem 1.5 hours before the iSpring promotion ended.
I tried posting a comment on it in the main section, and it seemed to have difficulties being accepted before being displayed a short while then disappearing.
It took some trial and error before I found the forum, even then I did not quite understand the explanation about the lack of a downloading link since I did not know that there is an international site.
I next tried to register for an account so that I could ask questions, and somehow, the account password did not appear in my gmail account until much later, so it was already a moot point.
I am now puzzled by the somewhat arrogant attitude taken by the moderator towards some of the other commentators since some of the problems were due to the malfunction of the website, it seems a bit uncalled for.