Steam Changing Early Access Refund Policy « Giveaway of the Day Forums

Steam Changing Early Access Refund Policy

(2 posts) (2 voices)

mikiem2
Moderator

theverge[.]com/24138776/steam-refund-policy-change

Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and hadn’t played more than two hours of a game.

But when Valve started letting you play games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it introduced a loophole: people could play for many, many hours ahead of launch and still request a refund after.

Today, Valve’s closing the loophole: Your Advanced Access and Early Access playtime now counts against the two-hour refund limit.

Posted 6 months ago #
joetribbiani
Member

That's a clever loophole closure by Valve. Early Access and Advanced Access programs definitely muddied the waters a bit for Steam's refund policy.

Previously, players could enjoy a significant chunk of an Early Access game before launch and still qualify for a refund within the 2-hour window. This wasn't exactly the intended use of the refund system.

Posted 5 months ago #

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