Hi Ornithos,
Most professional people I've met, which admittedly isn't that many, like Ghost. But I blame it for the time I lost all of my data by cloning a blank new drive over my full old drive which were both the same size and kind of drive. Unless the drives were different sizes it was hard to tell which one was the destination (new) and which the source (old). So I've been using Acronis ever since. Before you commit to the procedure it shows you what both drives will look like (the size of all the partitions and the number of partitions). I'm not sure why "hidden" partitions would escape being copied during cloning. Cloning makes an exact copy of the 1s and 0s on your hard drive, including all of the viruses and errors. So you want to make sure to make a copy of your clean, working drive. Don't wait till you have a problem to clone your drive. Your copy will still have the problem. But it does help to clone a problem drive if you don't know exactly how to fix it. I cloned my laptop when a virus made the keyboard stop working. I downloaded a free program called Click-N-Type and used the on-screen keyboard and my still working mouse to run my programs. Then I put the copy in my computer and did all the things I read about in different website forums to try to fix my operating system. Ultimately I repaired my system but found myself without sound. Another week went by of trying everything people suggested and Simple Minded, a GOTD member, told me what to do. So quick, while my drive was working I made clone over the old messed up drive. Cloning erases the old drive and replaces it with the new image.
Another good thing to do while your drive is clean and working is to use Driver Magician to back up all of your drivers. Then burn the data folder to a CD. Then you don't have to go to all the different manufacturer's websites to hunt up drivers again. That can take days. If you go to some free driver sites you run the chance of getting viruses. People love to put viruses on those sites. Dell gives you a system CD with the operating system and they give you a Drivers and Utilities CD. But I just reinstalled my friend's Dell system and some of the drivers didn't reinstall. The one from Dell didn't work for his model and I had to get it elsewhere. Sometimes you reinstall the system and look at the device manager to see if all the devices are okay and find a lot of question marks beside "unknown" devices. Then you have to use third party software to try to figure out what the device is before you get the driver for it.
Long story short, it is just a heck of a lot easier to keep your PC up and running if you keep a recent clone of your hard drive handy. Most folks get hit with a $200 reinstallation fee by their electronics store (even if they have purchased a warranty) for getting their computer up and running again. They may or may not get their data back and they certainly won't get their programs, except what shipped with the computer.
Copmom is right! EVERYBODY should ask for the CDs. You need the CDs to reinstall the system. Some manufacturers charge $20-$30 for the CDs and it takes time to ship them. So meanwhile your computer is down. Keep the CDs that come with any new hardware you add to your system (like sound card, new video card, new DVD player or new network card).
To answer your question, Ghost and Acronis work! They copy the 1s and 0s on your hard drive bit by bit. For cloning an old version works as good as the new versions. Look up cloning, mirror, imaging, or ghosting your hard drive on how to websites like http://www.ehow.com or http://www.techsupportalert.com or raymond.cc to get an idea of what is involved before you try it. Back up your data to CDs first. Make sure you chose the right source and right destination drive or you will wind up with two empty drives.
The Restore partitions are usually FAT32 files, to protect them from viruses supposedly, maybe that's why some cloning programs don't see them. I'm no expert, just taking a vocational ed class so I can keep my own family's computers going.
Thanks, Robert, and Copmom for the support. I don't know why companies don't send you the CDs automatically. you've just spent a thousand dollars looks like they would respect that by automatically including a dime CD or two in the package. Of course if your hard drive gets zapped the restore partition is gonna go too so you need the external CDs. Some manufacturers like HP tell you to burn your own CD when you get the computer. So some people should look in their computer documentation to see if they need to do that.
If your system gets fried call your local adult education school to see if they take outside computers in to fix. My class does and they don't charge anything for the service.
A site like this one is really helpful. It is full of friendly, helpful people. I was ready to rip my laptop in two and Simple Minded saved the day.