Giveaway of the Day Forums

1. 

   crfty121
   Member

   I have that same problem on my laptop running windows 10. the folder with the game shows the gcd as a blank page and windows 10 has no program associated with it. I have not been able to download any of your programs since I got this laptop. it says it's installed but like the others it's not there. the actual programs menu to install never shows.

   Posted 7 years ago #
2. 

   bobby.giovannucci
   Member

   The problem you are having is security software related. You need to disable your security software temporarily and install the game after that. After that you can re-enable your security software. Your security software is mistakenly blocking the files because the files are secured using themida wrapper protection. The themida wrapper is sometimes used to conceal viruses in downloads. Thankfully that is not the case with this site. I have installed a huge amount of the giveaway games on my various windows 10 computers. Also make sure you clicked the setup.exe file in the download after unzipping the folder that files are in to install the games. Hope this helps.

   Posted 7 years ago #
3. 

   jgf
   Member

   Had the same issue with today's Beetle game. Never could get it to install. Setup runs briefly, goes immediately to the "software informer" screen, I close that and a browser tab opens to the giveaway page stating "successfully activated" ...but nothing was installed. Downloaded again with same results. Never had this problem in the past.

   (Couldn't post in the comments section, get a red "wrong parameters" message when trying.)

   Posted 7 years ago #
4. 

   ChrisS
   Administrator

   jgf, if you haven't resolved the problem then you'll need to disable your security for the time it takes to install the game. You don't need to download it again.

   However, temporarily disabling your security doesn't work for some security software (Kaspersky for example) which will either require you to:
   (a) boot in "safe mode with networking", install the program, and reboot normally, or
   (b) disable the program's "auto start" in the general settings, reboot, install the program, then manually start the security software (and set the "auto start" back on).

   In addition, Zemana AntiLogger and Malwarebytes Anti-Malware are known to cause problems with some installations. If you have one or both installed then you might try disabling the active monitoring and see if the game will install.

   Posted 7 years ago #
5. 

   Terri218
   Member

   Rather than turning off the anti-virus completely, can anyone tell me what the filepath is so I can add it to the exclusions list of my anti-virus program?

   What I find so strange is that I was able to download with no problem until one day without my changing my anti-virus program, it just stopped working. I have the same issue as jgf and many others.

   Thanks.

   Posted 7 years ago #
6. 

   ChrisS
   Administrator

   You could setup a directory like "GOTD Downloads" which would be used to hold the downloads and the extracted files. Then, set an exclusion for "GOTD Downloads" plus all sub-directories. That would work for most anti-virus programs. Note, however, that you should never download programs from other sites to "GOTD Downloads" because those downloads don't have a long reputation for "virus and malware free" behind them. Any program that you execute from an "excluded directory" will be ignored by your security system.

   The above would not work if you're using Kaspersky. The GOTD installer will not run if Kaspersky is present at system startup. Disabling it doesn't work, nor does setting an exclusion.

   FWIW, I don't install many of the GOTD offers anymore but the last one I installed required me to disable my security for the first time. I had never had a problem before. However, between that GOTD installation and the prior one I had installed a new version of the anti-virus program (Avast!) and installed a number of Microsoft security updates. I don't know which one caused the problem or if was a combination of several discrete changes.

   Posted 7 years ago #
7. 

   harpo2448
   Member

   FWIW, before seeing this thread, I have tried to consolidate most of my tips/steps I use for almost-always successful installations. Admittedly my "article" is a bit wordy/lengthy, and I've noticed a few additional tips in this thread (great!), but hopefully it might prove to be a useful read:

   Installation tips; and dealing with tiny text, etc., on higher-DPI "4K" displays

   https://www.giveawayoftheday.com/forums/topic/467145

   Thanks for all your comments -- very helpful and interesting discussion!

   Posted 6 years ago #

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