RosnSC
Member
Hiya folks. I just wanted to give you all a heads-up about sending those e-cards from hallmark.com. There is a real virus in those cards; I have checked the info at snopes.com to make sure it is not a hoax, and it is not. The intended recipients of your e-cards may just delete them thinking it may be one with a virus in it, so you should tell them you are sending it to them. Here's the URL to the article.
http://www.snopes.com/computer/virus/postcard.asp
Ros
Alianthia
Member
I went to Bigfish, as I was VERY curious why they would allow a virus ridden game to be distributed freely..
(I got the Mystery case files game as well, and it was not labeled as containing a trojan.
This is what I read..
"Some antivirus or personal firewall applications incorrectly identify our games as containing viruses and disrupt or block the software from running. Please be assured that the games coming from us are virus free. To avoid this issue, there are three things to try:
Option A:
If you update your version of your virus protection program you should find that this problem no longer occurs. You can update your virus protection program from the manufacturers web site and restart your computer. If you have removed the game from your computer, simply re-download it again from our web site and it should work fine.
Option B:
TEMPORARILY DISABLE YOUR PERSONAL FIREWALL until you have downloaded, installed, and activated your purchase.
How to disable your personal firewall on Windows XP:
1. Right click on My Network Places
2. Select Properties
3. Double click Local Network Connection or Modem
4. Click Advanced
5. Uncheck Internet Connection Firewall
Please Note: If you're evaluating the free trial version and you see a blank page or error message in the browser when you open or close the game, your personal firewall product is the most likely cause. You will need to temporarily disable your personal firewall to see the "play now/buy now" page.
***We strongly recommend that you re-enable your antivirus software after purchasing a game (or as soon as possible). We must also remind you that disabling your antivirus software is done at your own discretion, and Big Fish Games specifically disclaims any liability or claims for damage arising from your decision to disable this program.***
Option C:
IF YOUR ANTIVIRUS SOFTWARE DETECTS THE PRODUCT AS A VIRUS OR TROJAN (only some antivirus products exhibit this behavior) SET AN EXCLUSION FOR THE FOLDERS CONTAINING YOUR GAME.
To Mark the files or folders containing downloaded games as safe, refer to your antivirus/personal firewall product manual or help page for instructions on setting exclusions."
I haven't done this(my game is now in the virus vault of AVG but I thought some one might find this interesting..)
4shadowm
Member
The number of anti-malware products identifying the file I uploaded has steadily increased over the last 3 months as I pulled the history of submissions.
And the worst advice Hallmark could possibly give is for everyone to DISABLE anti-virus and Firewall to install their games. I don't disable mine for anything and the only time I put a file on ignore is if I KNOW it's a false positive and is the file is from a trusted company. In this case I know neither.
Alianthia
Member
yes I really agree, 4shadowm, it seems very dangerous these days to disable ones only protection on the computer.
I am actually surprised at Bigfish as up until now, they had seemed a good, reputable company.
Samm, I have had three trojans discovered ..I am not sure if they are from the game but I think I would be very wary.
I am sad though as it is a fun version of mahjong..
samm
Member
Merri, my machine is fine, except for running out of memory now and then hehehe. the game is good, I just finished playing it. I disabled ZA because I do trust BF. If I have a problem I'll let them know and maybe get a free game out of it. You might try the contacting customer upport and voice your concerns and see what they say, you may get a free game.
You must log in to post.
