-Mario,
The whole point of this site is to sell software. They benefit here for consumers is the opportunity to get a free license minus non-commercial-use/support/updates/ and the time to 'fully' understand what each app does, as well as be introduced to alternatives or offerings one may never have known exist. Without this site posting them rather than try to decide in 14-15 days if you want to make the investment you wouldn't know about many or even try them. GOTD is the greatest software trial scenario to date IMHO!
As for your problem, I didn't dwnld this app or know anything about it so I'm sorry I can't help you there. Try the companies tech support. Worst they'll do is ignore you. On the other hand they just may help you anyway despite the 'no support' clause.
Regards...