I am not sure if this is a place to ask, but I have a big problem. I was trying to upgrade the driver for my display and somehow erased the driver, now I get a message every day ‘found new hardware’ a video controller. I click cancel because I can’t find a driver on my computer that works. I have XP pro sp3, AMD 2800+. I can sill see graphics and watch movies, but can’t see 3D graphics. Can anyone point me in the correct direction?
Video/Graphics Card
(30 posts) (7 voices)-
Posted 12 years ago #
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Hi crysstorm I think your best bet would be to try an update from ATI as they will have the latest drivers and software for your card.
Posted 12 years ago # -
I have tried multiple sites like this, free trials are not free trials if the only way they will fix the drivers is to buy the product. I would like to see it work before I shell out the money for a generic driver. Everytime my computer has been scanned, all the information needed to find a match can't be found. It comes up as unknown.
Posted 12 years ago # -
Hi Crysstorm, firstly you need to know what graphics card/chip you have. You can find this out either by using a free program like speccy or typing dxdiag into the run command/search field via the start menu.
This brings up the direct X diagnostics panel. Click on the display tab and you will see what model your graphics card is.
It's going to be either an ATI/AMD or an NVIDIA card. both sites give FREE drivers for their software. Under no circumstances pay for drivers.
The figure you quote in your first post. I wasn't sure whether you were quoting the cpu model number or the card. I no longer use AMD/ATI, having been using NVIDIA for several years, but I think it's the cpu, so you will need to find the cards model number.
Just Google AMD or ATI drivers or NVIDIA Drivers. You should find in the first few searches links to the main AMD or NVIDIA sites. Click on the link to take you to the home page then look for a link for drivers. They are usually easily seen.
You will then be asked for the model number and operating system. follow the on screen promps ... your driver download should follow.
Both companies now package their drivers with other tools which aren't necessary, but you may find them useful. I think you can opt out of installing all but the drivers if you wish.
Here's the link that will take you directly to AMD/ATI's drivers (ATI were bought out by AMD last year):
http://support.amd.com/us/gpudownload/Pages/index.aspx
You can get your NVIDIA drivers via the following link:
Posted 12 years ago # -
This is what shows in the note section of dxdiag display tab:
"The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
To test DirectDraw functionality, click the "Test DirectDraw" button above.
Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer."
Under display device, n/a for the manufacturer and chip.
Using a program I found in one of the forums, SIW:
"Display adapters
Video Controller (VGA Compatible)
Name [SIW] Silicon Integrated Systems [SiS] SiS661FX/760/741/M661FX/M760/M741 GUI 2D/3D Accelerator [Elitegroup Computer Systems SiS650/651/740/661FX/741/760 series]
Device ID PCI\VEN_1039&DEV_6330&SUBSYS_07661019&REV_03\4&143DABAF&0&0008
Status 0x01802400 Has Problem"
"Description Video Controller (VGA Compatible)
Physical Object Name \Device\NTPNP_PCI0016"I will look up the AMD drivers and see if one of them will work. AMD2800+ is the processor at speed 1.6 GHz
Posted 12 years ago # -
Even with an integrated video chip you should get some indication of the driver if you use the dxdiag command. Just go to the start menu and trye in dxdiag in the run field.
Look to the top right panel (on the display tab) where it says drivers. It should name the drivers used for example I use a NVIGIA graphics card. The driver is nvd3dumx.dll, nvwgf2umx.dll. Below the main driver it will give you the version number plus sonme other info.
You should be able to find which manufacturer your computer uses from that panel.
Posted 12 years ago # -
SiS integrated graphics.. Might be worth checking your computer manufacturer's website and see if they have drivers for your computer. Usually, they keep an entire set of the original hardware drivers for each model computer they build.
Do you know the manufacturer and model of your computer?
Alternately, you could try to download the drivers direct from Silicon Integrated Systems, but they do suggest checking with your manufacturer first. http://w3.sis.com/download/
Posted 12 years ago # -
You can recover the deleted driver from the Recycle Bin, assuming you didn't empty it. The PC should then be able to reinstall the driver. This should get you back to where you started.
Or, a search on Device ID PCI\VEN_1039&DEV_6330&SUBSYS_07661019&REV_03\4&143DABAF&0&0008 will give you this page, which has drivers for Dell, Asus and others. But, as BentlyTCow suggests, connecting directly to your PC manufacturer is best.
Or #2, open Device Manager, click the "Display Adapter", open the video card, click the "Driver" tab, click "Update Driver", select "Connect to Internet" and see if the PC finds a better driver.
Posted 12 years ago # -
It looks pretty difficult to find what you need on the SIS site. I think one of these will be what you are looking for, though.:
http://download.cnet.com/SisVGA-367a-zip/3000-2108_4-166276.html
Use the "direct download" link under the green "Download" button if you want to avoid the CNET installer.-or-
http://majorgeeks.com/SiS_UniVGA3_Graphics_Driver_d4401.html
Good luck
JohnPosted 12 years ago # -
crysstorm Whiterabbit-uk is right Hi Crysstorm, firstly you need to know what graphics card/chip you have.
You need the right driver how to tell speccy is good or just look right click My Computer pick Properties next Hardware next Device Manger next look for Display [If it Radeon like on my pc it may say RADEON 9600]
You can update or roll back is a may be as it come with windows XP ATI, NVIDIA, SiSYou say I will look up the AMD drivers and see if one of them will work. AMD2800+ is the processor at speed 1.6 GHz no it will no work very good if it sis card
said ChrisS did he say its sis ?the drivers come is system32 dllcache & drivers most things in system32 if you go Delete file or driver in windows just make a new one from dllcache for one so you did will if you Delete one and not make new one may be you come and work for my and kill all the spyware that hard to kill as windows say it part of windows so you can not kill it like that.
Posted 12 years ago # -
The main issue that I am now having after trying to use a driver off the AMD site. No matter what the driver is, either adding new driver or updating old driver, it will allow let the driver SIS Mirage Graphics install. When that driver installs, my monitor goes black, and I habe to restart. The message that comes up when restarting, but before windows is..'The device driver got stuck in an infinite loop.' The file sisgrv is the problem. Sometimes it comes up with another file, but always sis is part of the name, but trying to reload the file just gets me to the same place. When I did dxdiag, I did get nothing under device on the display tab. Under drivers, I get vga.dll as main driver and a version number and date. Isn't that the monitor?
Posted 12 years ago # -
For the graphics card, I guess that I am going to need to open the case to see what it is. I will look in the system file and see what it says, if I can. I did try to direct the 'new hardware found' to a cache folder in system, but it wouldn't read it. The driver never went in the recycle bin, I have no idea how it got deleted in the first place.
Update driver won't find anything either on my computer or the internet. My computer was a $250 special from Fry's Electronics. Dxdiag does list my system as FRYQ6 with the model 761GX-M754 and my DirectX is version 9.0c.Posted 12 years ago # -
I found a free program today 'Slim Drivers free' off cnet. It found my driver to be SIS Mirage Graphics so it installed SIS VGA Utilities which led to the same black screen and loop issue. I ran it when in system properties had a yellow ! mark under Display Adapters on Video Controller (VGA Compartable). When I uninstall Video Controller then run Slim Drivers free, it doesn't find anything.
Posted 12 years ago # -
I don't think Slim Drivers is very good you may get wrong driver try a spyware scan
try file protection need XPsp3 disk If you not got one make one & run sfc /scannow
this will fix all drivers dll exe so (You PC not AMD but a Acer)http://www.ascendtech.us/acer-761gx-m754-motherboard-mbp3307005_i_mb64acep3307005.aspx
model 761GX-M754 Manufacturer:Acer
Try Acer fistsisgrv.dll
SISGRV.DLL is related to SiS Compatible Super VGA Driver.
Manufacturer: Silicon Integrated Systems Corp.
http://www.sis.comhttp://www.processlibrary.com/directory/files/sisgrv/28313/ ?
http://www.hardwareanalysis.com/content/topic/33274/
http://forums.majorgeeks.com/showthread.php?t=88245
http://uk.answers.yahoo.com/question/index?qid=20080622061341AAMb5LG
Posted 12 years ago # -
I think I now understand your problem. You never actually "erased" the old driver, you just installed an incompatible driver in its place. Unfortunately, now Windows doesn't recognize the old driver as "the best available driver" and won't reinstall it automatically. You either need to manually reinstall the old driver or download a driver set from the manufacturer. The model designation points to an ECS motherboard (possibly this one, which says it has integrated SiS Mirage1 Graphics).
You can first try to manually reinstall the driver:
Open control panel, open add new hardware, select "yes it's connected", scroll to the bottom of the list and pick "add a new hardware device", select "install manually", select display adapters and see if you get an option for SiS Mirage1 Graphics. Hopefully it will find the driver on your system and you'll be back to where you started.Or, download, install and run Speccy to determine what motherboard you actually have. Then go to the ECS website and download the appropriate video drivers. It's extremely unlikely that the integrated graphics will support 3D, if you want 3D then you'll need to install a discrete video card.
Posted 12 years ago # -
Speccy is a nice program, thanks. I installed the incorrect driver when I discovered that the driver was gone and have been trying to find the correct driver.
Here is the listing for the motherboard: Motherboard Manufacturer ECS; Version3.0A; Chipset Vendor SiS; Chipset Model 761GX; Chipset Revision 01; Southbridge Vendor SiS; Southbridge Model 964; Southbridge Revision 36; BIOS;
Brand American Megatrends Inc.; Version 080012; Date 04/06/2006
Here is the listing under graphics: Monitor Name Standard Monitor on;
Current Resolution 1024x768 pixels; Work Resolution 1024x719 pixels;
State enabled; primary; Monitor Width 1024; Monitor Height 768;
Monitor BPP 32 bits per pixel; Monitor Frequency 1 Hz, Device \\.\DISPLAY1
OpenGL: Version 1.1.0; Vendor Microsoft Corporation; Renderer GDI Generic;
GLU Version 1.2.2.0 Microsoft Corporation; Values: GL_MAX_LIGHTS 8;
GL_MAX_TEXTURE_SIZE 1024; GL_MAX_TEXTURE_STACK_DEPTH 10; GL Extensions; GL_WIN_swap_hint; GL_EXT_bgra; GL_EXT_paletted_texture; GL_EXT_bgraPosted 12 years ago # -
Try out ChrisS instructions first, that seems the most sensible.
If that doesn't get you back up and running you could try the drivers page for your motherboard:
At the bottom of the list, expand the VGA column and download the USA drivers, should be called sis660.zip.
Either install via the installer or just choose the WinXP_2K driver from Device Manager. You can try installing them straight away or try rebooting into Safe Mode and installing the drivers that way, just in case.
You can ignore the ATI(AMD)/nVidia drivers because your system doesn't have either of their graphics cards installed, yours runs on SiS integrated graphics. It may not support PS3 style gaming but it probably runs older 3d just fine.
If it still says that the driver got stuck in an infinite loop (even when installing from Safe Mode) there may be a work-around here. If you decide to try this create a system restore point first! Then reboot into Safe Mode and try this solution.
Posted 12 years ago # -
When I go to install manually, there are 2 listed as compatible hardware. SIS Mirage Graphics Version 6.14.10.3840 and SIS Mirage Graphics Version 6.14.10.3850. If I uncheck 'Show compatible hardware' I get a long list, more than what was there before. I guess all that I have done has added more drivers to my computer. On that list there are a couple of listings for SIS Mirage 3 Graphics, but no SIS Mirage 1 Graphics.
Posted 12 years ago # -
I'd leave the 'show compatible hardware' checked and try either or both of the ones listed.
How about the drivers in the sis660.zip?
Posted 12 years ago # -
You say Speccy is a nice program, Can you put info as for Graphics Display Drivers
You put in # Acer 761GX-M754 Motherboard MBP3307005
Item Code:MB64ACEP3307005
Model:MB.P3307.005 MBP3307005 this is the # you put in up top
but next one is not Acer did you go & look at Speccy may be Asus seehttp://www.driversegg.com/sis-drivers/sis-mirage-3-6-14-10-3850.html
http://www.pcpitstop.com/drivers/download/SiS~Mirage~3~Graphics.html
the chipset maker?
http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1070
http://www.pcstats.com/articleview.cfm?articleid=1887&page=2
The Foxconn WinFast 761GXK8MC-S motherboard
http://www.wimsbios.com/chipset/6A7ID.jsp
On this page you can find a list of all Award BIOS IDs we have collected for the SiS® 761GX chipset.
Award BIOS ID Motherboard manufacturer and model
08/25/2005-SiS-761GX-6A7IDAB9C-00 AOpen EX761Posted 12 years ago # -
Hi Crysstorm
You posted earlier that you downloaded SIW and you got the following info:
Display adapters
Video Controller (VGA Compatible)
Name [SIW] Silicon Integrated Systems [SiS] SiS661FX/760/741/M661FX/M760/M741 GUI 2D/3D AcceleratorThis info tells you what video hardware is on your system, one of the links I posted above should work for these.
John
Posted 12 years ago # -
http://w3.sis.com/download/agreement.php?url=/download/
SIS HEREBY RECOMMEND YOU TO OBTAIN TECHNICAL ASSISTANCE AND DRIVERS OR SOFTWARE FROM THE DISTRIBUTOR OR MANUFACTURER OF YOUR HARDWARE DEVICE FIRST BEFORE INSTALLING SIS DRIVER OR SOFTWARE FROM THIS WEBSITE.
Posted 12 years ago # -
Agreeing with John, it looks like the drivers from MajorGeeks are the same as the ones direct from your motherboard manufacturer, ECS. The cnet link as well; they look like they might be slightly older, but should still work ok.
Posted 12 years ago # -
Hi crysstorm
When you opened the direct X diagnostics pnel (via the dxdiag command, did you get only one Display tab. Depending on how your system is set up there may be one more tab associated with the display.
Do you still have your original motherboard installation disc? If so you may find the library fle you require on that disc. Unfortunately when purchasing off the shelf computers/laptops they tend not to supply the user with all the necessary drivers.
There a better program that Speccy, which I gotfree some weeks ago via that other giveaway site. you could still use the 30 day free trieal to get more information about your graphics drivers. The program is called AIDA64 Extreme Edition and is available HERE.
Posted 12 years ago # -
On direct X I only got one display tab. I found a zip file containing the newest files for what I needed for the SIS drivers. I reinstalled the graphic drivers and directed it to that folder. The installation went perfect. There was a brief black out when install was completed, but I don't have a yellow ! anymore.
But that was the only thing that went right. I can still watch movies, but can't play most games. I don't think SIS Mirage Graphic is the right driver. Every time I uninstall the driver, it goes right to that driver and doesn't put up a 'new hardware screen'. The screen goes black and a bit later an error message comes up saying. "The problem seems to be caused by the following file sisgrv. The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly." Then goes on to say "Beginning dump of physical memory" and begins a count down, then restarts on its own.. Also comes up with "Technical information: ***stop: 0x000000CA (0x82B11928, 0x82B7C2B8. 0xf7c3BCB4, 0x00000001) if this means anything to someone. I kept shutting the PC down and restart in safe mode. This time I let it start by last known configuration. Same issues. I am trying to get the driver uninstalled now and hope things will at least go back to original issues.
@hotdoge3, I never put Acer as the motherboard, I put ECS. Or did I misunderstand?
I found my Motherboard disk and all the other disks that came with the PC. I will look on the disk and see if it says anything that might help.
Posted 12 years ago # -
Here is the properties of the Motherboard as per AIDA64, sorry it's so long:
Field Value
Motherboard Properties
Motherboard ID 63-0100-001131-00101111-040606-SiS761GX$761GX-M754_761GX-M754 RELEASE 04/06/2006
Motherboard Name ECS 761GX-M754Front Side Bus Properties
Bus Type AMD Hammer
Real Clock 200 MHz
Effective Clock 200 MHz
HyperTransport Clock [ TRIAL VERSION ]Memory Bus Properties
Bus Type DDR SDRAM
Bus Width 64-bit
DRAM:FSB Ratio CPU/10
Real Clock 160 MHz (DDR)
Effective Clock 320 MHz
Bandwidth [ TRIAL VERSION ] MB/sChipset Bus Properties
Bus Type SiS MuTIOL
Bus Width 16-bit
Real Clock 67 MHz (ODR)
Effective Clock 533 MHz
Bandwidth 1067 MB/sMotherboard Physical Info
CPU Sockets/Slots 1 Socket 754
Expansion Slots [ TRIAL VERSION ]
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 200 mm x 240 mm
Motherboard Chipset SiS761GX
Extra Features [ TRIAL VERSION ]Motherboard Manufacturer
Company Name Elitegroup Computer Systems
Product Information http://www.ecs.com.tw/ECSWebSite/Product/Product_MB_List.aspx?CategoryID=1&MenuID=7&childid=M_7&LanID=0
BIOS Download http://www.ecs.com.tw/ECSWebSite/Downloads/Downloads_list.aspx?MenuID=61&LanID=0
Driver Update http://www.aida64.com/driver-updates
BIOS Upgrades http://www.aida64.com/bios-updatesPosted 12 years ago # -
Video Adapter Properties
Device Description SiS Mirage Graphics
Adapter String Mirage 1
BIOS String 3.17.00
Chip Type SiS 761 uHm
4u
DAC Type Internal
Memory Size 32 MBInstalled Drivers
SiSGRV 6.14.10.3930Video Adapter Manufacturer
Company Name Silicon Integrated Systems Corporation
Product Information http://www.sis.com
Driver Download http://w3.sis.com/download
Driver Update http://www.aida64.com/driver-updates
Device Description Device TypeSiS 330 Mirage IGP Video Adapter
SiS 330 Mirage IGP 3D AcceleratorPosted 12 years ago # -
@Whiterabbit I want to thank you for mentioning the Motherboard disk. I put it in the drive and it looked like it would replace the graphic drivers, so I ran the setup program. When it was all done, I checked out my system. It still says the driver is SIS Mirage Graphic, but everything is back to it was before I started playing around with my drivers. I have my 3D graphics back.
I want to thank everyone for their advice and help with this sticky problem I had. I will go back to reading all the advice you all give for GOTD programs so I can keep learning to use my computer.
Posted 12 years ago # -
Glad we could help you sort it out :)
Posted 12 years ago # -
Good news 64-bit drivers work better if you got 64-bit as you have keep all the # be safe
Posted 12 years ago #
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