Please post your problems and solutions for Mahjong suite in this thread.
Mahjong Suite discussion
(25 posts) (13 voices)-
Whiterabbit-uk
Games GuruPosted 12 years ago # -
Moondragon77
MemberSuite seemed to install ok and looks like a good one. Have had to restart a game a few times now seems to have a repeatable bug... after about 2 minutes of play it freezes up and stops recognizing a tile being selected. Not a total freeze, timer still going forward, tile changes color to show mouse over it, just tiles become impossible to select. Usually after about the 5th pair. Same behavior every game so far.
Edit: changing the background and tile set made the problem stop. Seems ok so far now. Hope this helps someone else.
Posted 12 years ago # -
VintageBabe
MemberThis is driving me nuts!! Been trying for several hours now to get this game activated and keep getting the "invalid" error message no matter what I try to do!! I just bet by the time it's figured out and I try to activate it, the time period will be over!! I really wanted this game. This isnt the first time this has happened with a game...the last one was 4 Elements.
Anyone know just how to get this thing activated once and for all????Posted 12 years ago # -
VintageBabe
MemberThat's exactly what I've done umpteen number of times now and still nothing works. Nothing at all. I tried copying and pasting as well as typing it in and still nothing. I've tried clearing my cache, rebooting, deleting and reinstalling, downloading again... nothing!!
I'm so fed up. I've never had trouble before with any of the regular Giveaways, only the Games Giveaways.Posted 12 years ago # -
VintageBabe
MemberOh and never did get the 4 Elements to work either...so missed out on that one, along with a couple others as well over Since the Game Giveaways started.
Posted 12 years ago # -
VintageBabe
MemberOkay that's it....5 times deleting, clearing cache, re-downloading, re-installing, trying to activate it and getting that same "invalid code" error message...and I'm disgustedly fed up.
Posted 12 years ago # -
Susan, I suggest a reboot and then a retry. It sounds like your system has crossed it's own wires.
Posted 12 years ago # -
pavid
gamer extraordinaire & knowledgeable computer nerd who likes to argue, but is still a very nice guyPlease note that you must enter the date as well as the name exactly as shown on the activation page in order for your game to register successfully. I suggest that you copy and paste the entire name line, making sure that you do not include any extra spaces before or after the name. Do the same with the activation code and you should be able to register successfully.
Once registered be sure to check for updates. One will be found for a graphics pack so be sure to download and install that before the giveaway ends.Posted 12 years ago # -
@ Susan539
That's most likely your anti-virus software.
When my system gives me that message I run setup with the right-click-administrator (in Vista) or I tell Kaspersky that the process is to trust.
Sometimes just waiting a moment and restart is enough.
Like Dragon already wrote,your system has crossed it's own wires
.Posted 12 years ago # -
VintageBabe
MemberDone exactly as the activation page says and I do mean exactly...complete with the exact name... including little comma after the word "day" ... nothing. Just tried it again a few minutes ago... same thing..."invalid" This now makes a total of 27 times I've tried to activate this game....and that's just from when I started keeping count! This is ridiculous!! And I recommended this to a few people this morning (how stupid of me) ...who I've now recontacted and told them of my hassle and maybe they shouldn't bother with it after all.
Posted 12 years ago # -
VintageBabe
MemberWow...okay...now this is really bizarre!!! I got it activated! I don't really know just what I did to activate it, but here's what happened in case it helps someone else:
In the name space I TYPED in Giveawayoftheday, 08 April 2012
Then TYPED in the code from the activation page.
Nothing...Then I tried TYPING in Gamegiveawayoftheday, 08 April 2012 and TYPED in the code again.
Nothing....Then I tried putting in spaces between each word in the name....nothing.
Then I tried capitalizing "Giveaway" keep it all as one word...nothing.
Then I tried putting the cursor between "Game" and "Giveaway" and BACKSPACED the word "Game" out of the name....BINGO!!! That worked!!I have now updated and it is now saying I have a fully functional FULL game! But wow, what a hassle to go thru....hope I dont have to do that again for anything!
Hope this might help someone that's had the same troubles I did.
Thanks for all your help and patience.
Posted 12 years ago # -
Anonymous
UnregisteredMake sure that you copy the giveawayoftheday name , as that is what works....not work for me need to put in # as well as per readme try game said not work as need update try update only get 10% Great ! > told you get email
Graphic Packs http://www.mahjongsuite.com/gp/
http://www.mahjongsuite.com/gp/form_success.htm
Thanks for your request. After reviewing your request, we will email you the link to download MahJong Suite Graphics Pack. (Generally it takes from 24 to 48 hours)
so I can not play a game as it need the Graphic Packs ?Posted 12 years ago # -
Whiterabbit-uk
Games GuruOver 21 thousand users downloaded this game yesterday and this morning (depending on were you live).
With respect to the problems some were having with registration, the trouble came from not copying the giveaway name with the date properly. It had to be copied exactly as written. Some users mistakenly though they had to use the name they used to request the activation code.
We all got the same file and registration number,so anyone not managing to register the game would probably not have been following the instructions clearly given on the registration page (below the codes there were instructions on how to register the game).
Posted 12 years ago # -
sukibabe
Games JunkieJust to make sure I shouldn't be tempted to let it update anymore than the pack on Sunday I emailed the company and this was their response:
"Thank you for contacting TreeCardGames.com - Support.
In the specific case of this free MahJong Suite version, you won't qualify for one year of free upgrades. Only for MahJong Suite
2012 v9.0."However, I am very sure come about this time next year everyone who gave a real email will be getting one if you want to update. I think it's around 10.95
Posted 12 years ago # -
Whiterabbit-uk
Games GuruThanks for your feedback Suki.
I've got loads of coommercial Mahjong games (purchased before the demise of Reflexsive games)(, but haven't purchased any since I bought Hong Kong Mahjong (the four player version) about six years ago. But I think this particular game would be worth purchasing if it gets a major upgrade.
I much prefer the real M<ahjong game to the patience versions, partly becasue I find the board layouts hurt my eyes after several minutes of game play (I've had a lot of muscle removed from the eye muscles, so easily get eye strain).
One of the things I really like about this game is the configurability of the whole game. Definitely one of our better game giveaways. Noot many get over 69% and over Twenty One Thousand downloads, despite the problems some had with registration.
I suspect the negative votes for this game were mainly becasue of the registration menthod; judging by the many complaints about not being able to register the game.
Posted 12 years ago # -
Littlemaggit
MemberI've just had a notification of a newsletter from treecardgames.com - I assume that this is because I downloaded Mahjong Suite. I made sure that I had not asked for updates, but I guess this didn't mean that I wouldn't get the odd email from them. I'm glad I use an alternative email address for games etc!
I wondered who on earth treecardgames were when the email arrived, but then remembered Mahjong Suite.
Posted 12 years ago # -
What's wrong with that?
You got a great game without giving them any $$$ for it.
In that mail was a good bargain for their SolSuite - 50% off.
If I didn't already had that game, I would have used this code.
Not all emails are just spam.
With one click you can unsubscribe, the link is at the end of that email.graylox
Posted 12 years ago # -
Littlemaggit
MemberPlease don't get me wrong, Graylox - I'm certainly not complaining about the game (in fact, I'm delighted with it and especially for free).
I was just slightly surprised to get this email as I hadn't noticed that the game was from treecardgames and it took me a bit of working out who they were. I used the search facility here and found where it was that I'd got into contact with them - I've found that this search facility is very useful on a number of occasions.
Posted 12 years ago #
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