Today there was again quite a few comments based on spelling & grammar error on the AthTek site -- there were also several comments blasting the dev because people couldn't find awards/reviews on the American version of the sites listed... international companies like PCMag do have separate, localized sites & AthTek did show up in Google searches for those localized sites.
On the one hand, if a company like AthTek wants to sell to US customers, those are complaints they'll have to decide how or if they want to deal with -- it's much better to know why some portion of the market doesn't like you than trying to guess.
And on the other hand it makes some folks, myself included sometimes want to scream... I see spelling & grammar errors all the time, very often in the same comments complaining about some company's poor grasp of English. Today was interesting because the developer's responding to complaints sparked it's own debate, on whether it was proper for a company to respond that way or not -- I imagine that if the poor dev is from another culture that must really have been confusing.
So my question is -- and I really don't know the answer -- is it better to speak out or keep quiet?
If the dev, whomever it is that day, doesn't hear what I consider maybe irrelevant comments, then maybe GOTD isn't being as useful as it could be. But OTOH if people don't speak out, does that drive others away from the site, which could have the same end effect of not being as useful as possible. I imagine it's a 2-way street -- if GOTD isn't helpful to software companies, they won't be helpful to GOTD.