Free helpdesk free software - Desktop Pinger, ViArt Shop Free, Free Windows Registry Cleaner...

Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now!

User Rating:

0
(0%)
0
(0%)

May 8, 2008

Templates for the Webshop Helpdesk

Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding.

User Rating:

0
(0%)
0
(0%)

May 8, 2008

Templates for the Fashion Helpdesk

Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now!

User Rating:

1
(100%)
0
(0%)

April 20, 2001

Inventory Manager Lite

Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT.

Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.

User Rating:

0
(0%)
0
(0%)

November 5, 2008

FastRequest HelpDesk (Trial download - $179 to buy)

FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...

User Rating:

0
(0%)
0
(0%)

Web Developer Tools

May 16, 2007

LBE Desktop Helpdesk (Trial download - $950 to buy)

Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

User Rating:

0
(0%)
0
(0%)

April 12, 2007

HelpBox (Trial download - $695 to buy)

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

User Rating:

0
(0%)
0
(0%)

February 24, 2009

SupportCalls with Outlook (Trial download - $2200 to buy)

An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS.

User Rating:

0
(0%)
0
(0%)

September 27, 2006

Help Desk-99 (Trial download - $180 to buy)

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

User Rating:

0
(0%)
0
(0%)

September 21, 2007

Helpdesk Elite (Trial download - $97 to buy)

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software?

User Rating:

0
(0%)
0
(0%)

Database Management

May 1, 2008

ActiveXperts Helpdesk System (Trial download - $1195 to buy)

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

User Rating:

0
(0%)
0
(0%)

July 27, 2005

Remote Helpdesk (Trial download - $395 to buy)

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls.

User Rating:

0
(0%)
0
(0%)

Internet

November 17, 2005

CALL TRACK CRM Helpdesk - Outlook Edition (Trial download - $99 to buy)

Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

User Rating:

0
(0%)
0
(0%)

May 5, 2004

SupportWizard (Trial download - $0 to buy)

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

User Rating:

0
(0%)
0
(0%)

January 10, 2007

Public Folder HelpDesk for Outlook (Trial download - $500 to buy)

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

User Rating:

0
(0%)
0
(0%)